Help Center

Guides, walkthroughs, and answers for getting the most out of SoraCore.

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Everything you need to know to work confidently in SoraCore

Check in and check out from your dashboard — your location is recorded automatically for GPS verification.
Start and stop breaks any time during your shift; total break time is deducted from your worked hours automatically.
Your status (Present or Late) is calculated automatically from your organization’s configured office start time and grace period.
Spotted a mistake on a past day? Submit an attendance correction request — HR or Admin will review and approve it.

Apply for annual, sick, maternity, unpaid, or half-day leave from the "My Leaves" page.
Your remaining annual and sick leave balance is shown in real time, based on your organization’s active leave policy.
Track the approval status of every request you’ve submitted, and cancel a request while it’s still pending.
HR and Admin review, approve, or reject leave requests, and you’ll be notified as soon as a decision is made.

Submit a daily work report with the product, task, time spent, complexity, current stage, and progress percentage.
Reports can be edited within your organization’s configured edit window — after that, they’re locked for the record.
View your submission history by day, week, or month; HR and Admin can export reports to Excel or PDF.
Overtime worked outside your normal hours is logged separately as an overtime report for approval.

Company-wide announcements from HR or Admin appear as a pop-up the next time you sign in — dismiss it once you’ve read it.
Notices can include file attachments, images, and links for additional context.
If you’re part of a team, your manager can also send notices directly to your team.

Share an idea, request a feature, or report an issue from the Feedback page — attach screenshots or files if helpful.
Every feedback item gets a sequential reference number (e.g. #12) you can use when following up.
Track the status of your feedback — Pending, Accepted, Rejected, or Completed — and read any note left by the reviewing admin.

Admin — full system access: employees, departments, payroll, settings, and approvals across the organization.
HR — manages employees, attendance, leave, payroll processing, and daily reports for the whole company.
Employee — manages their own attendance, leave, reports, payslips, and feedback.
Accountant — a dedicated finance workspace for payroll, expenses, invoices, and financial reports.
Viewer — read-only access to company data and reports for external stakeholders.
CA Officer — reviews and approves financial documents submitted by the Accountant.

Update your profile photo, contact details, and personal information from your account menu.
Change your password at any time; if it was reset by an admin, you’ll be asked to set a new one on your next sign-in.
Choose your preferred language and light/dark theme — your choice is saved to your account and follows you to any device.

Your organization’s HR or Admin team can answer account-specific questions, or reach SoraCore support on your behalf.